Pat Schwartz, circulation clerk at the Lanesville branch library, is HCPL’s Who’s Awesome! winner for October. There were twenty nominations for the honor this month.
Carla Ward, Schwartz’s Lanesville co-worker, nominated her writing, “Pat is very good with the patrons. With one of our regulars she has taken on the responsibility of finding books and authors he might enjoy. This hasn’t always been an easy task for her since this patron is very picky. She also recommends books to one of our patrons who struggles finding books. She’s always putting books on hold for them and also giving them book recommendations. Both patrons are very pleased with the amount of help Pat gives them.”
In September, Schwartz received two nominations for Who’s Awesome! Systems Administrator Trevor Smith wrote, “Pat has helped out tremendously every time I am working from Lanesville. If a patron comes in for a tour of the makerspace, and I am assisting a patron, Pat always takes it upon herself to show the patron around and describing what each machine does perfectly. Pat will also go the extra mile to help identify issues when reporting them. I can’t thank her enough for her help.” The second nomination by Business Manager Kelly Powell read, “Pat was very helpful in training a new employee. When the employee was having difficulties learning different aspects of the job, Pat called the main branch to ask what she could do to help this employee. Pat implemented different training techniques to try and help. Unfortunately, it did not work, but Pat’s willingness to think outside of the box to help a fellow employee was noticed.“
In July, Debi Strubler, a Corydon circulation clerk, nominated Schwartz writing, “On several occasions I have called Lanesville with a question. Pat always answers my questions in record time and very kindly. I really appreciate this.”
Each month a winner is selected by random drawing. Others nominated in September include: Ann Allen, Chelsea Arnold, Bethany Banet, Henry Blair, Amanda Embrey, Nikki Esarey, Connie Gresham, Shelley Gulley, Kelly Powell, Shawnda Mosson, Julia Phipps, Trevor Smith, Jessica Stroud, Savannah Wallace, and Heather Wyss.
Article by Alisa Burch, Director
